Privacy Policy

1Introduction & Scope

Yellow Ribbon Travels ("we", "our", "us"), headquartered at 2-2-51, Shop No. 2, Mittal Chambers, M.G. Road, Secunderabad, Telangana 500003, is committed to safeguarding the privacy and security of your personal data. This Privacy Policy governs your use of yellowribbontravels.com, including all booking forms, payment gateways, quotation inquiries, and customer concierge interactions.

2Information We Collect

To deliver holiday packages, book airline tickets, and issue official travel documents, we collect:

• Personal Identifiers: Full legal names (as in passport), date of birth, gender, nationality.
• Contact Information: Phone/WhatsApp number, residential address, email address.
• Travel Documents: Passport copies, visa copies, Frequent Flyer numbers, emergency contacts.
• Payment Records: Transaction IDs, billing addresses, and invoice reference codes. (Note: Credit/debit card numbers are processed directly by PCI-DSS certified gateway Razorpay and never stored on our servers).
• Technical & Session Data: IP address, browser type, cookies, and referral URLs for analytics and fraud detection.

3How We Use Your Information

We utilize collected information solely for legitimate travel operations:

• Executing airline ticketing, hotel reservations, visa applications, and ground transfers.
• Routing inquiries to the appropriate domestic or international branch manager.
• Sending booking receipts, payment confirmations, and dynamic itinerary PDFs.
• Providing real-time flight updates, schedule changes, and travel advisory notices.
• Complying with statutory tax mandates, RBI regulations, and civil aviation security guidelines.

4Sharing With Third-Party Travel Partners

We only share pertinent travel details with accredited suppliers necessary to fulfill your booked itinerary:

• Commercial airlines (IATA certified carriers) for flight passenger manifests.
• Hotels, resorts, and DMC partners (Destination Management Companies) for room vouchers.
• Visa processing centers, consulates, and embassies when visa filing services are requested.
• Razorpay Software Private Limited for secure online payments.

We never sell, rent, or trade your personal information to third-party advertisers or telemarketers.

5Data Retention & Security

We employ industry-standard 256-bit SSL/TLS encryption for all data in transit. Sensitive operational databases are protected behind firewalls, strict role-based access control, and encrypted backups. Personal data is retained only as long as necessary to service your trips and fulfill statutory tax and audit obligations under Indian law.

6Your Rights & Data Inquiries

You have the right to request access to, correction of, or deletion of your personal records, subject to regulatory retention limits. For privacy requests, please contact our Data Protection Desk: